London Heathrow Airport, London, England, United Kingdom
Narita International Airport, Tokyo, Japan
Type of flight:
The aircraft departed with the CG (Centre of Gravity) forward of the operatorís allowable limits. The error was detected whilst the aircraft was still airborne. The aircraft crew was contacted and some passengers moved to bring the CG back to within limits. A review of statistics indicated that the operating company had recently experienced an abnormally high frequency of loading errors. The company is reviewing its procedures and its loading operations are being monitored by the CAA.